Refund Policy

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Flight: Refund/ Re-issue Policy

SkyFlight BD follows airline's cancellation and re-issue policy. To cancel/ reissue, travelers are advised to confirm SkyFlight BD 48 hours prior to the travel date. Otherwise, no-show charge might be applicable depending on the airline's rule. To cancel/ reissue, travelers need to call at +880 1728-517054 or knock on Messenger SkyFlightBD. Our team will initiate an email and solve the issue upon confirmation from the customer. Cancellation fee/ reissue fee and a Standard service charge may apply in case of any change as per airlines policy. Cancellation fee/ reissue is shared by the airlines and may get changed at any time. SkyFlight BD won't charge any additional service charge apart from the airline quoted fees. For the EMI method, the applicable EMI charge will be deducted from the payable amount. Refunds will be initiated (if applicable) after a successful cancellation. The refund will be sent through the same channel that the traveler has used for payment. Depending on the channel type, the payment may take one to five working days to be reflected in the account. *Convenience charge is non-refundable.